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23andMe - Log in

I cant log in, or call
#1266304
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23andMe - Log in

It has been 5 days, and I can not log into my account.
#1266302
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23andMe - Not impressed

For a $100 I was told that I was a South Indian... like I don't know that!!! No other revelation...
1.6
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#1263649
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I have not yet had any response to my three emails that I sent over the course of a few days more than a week ago WITH THE EXCEPTION OF a request to complete a Customer Satisfaction Survey! You can guess how that went. In short, I took advantage of the offer to...
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#1250714
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23andMe - Disappointed

I sent multiple samples! I bought the kit before Christmas....2017. it's almost June and they still can't get it right. Getting a refund on this garbage and going to ancestry.com
3.7
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Diversity of Products or Services
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#1248545
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23andMe - Zero customer service

23andMe - Zero customer service
Two tests failed to read. In order to get my $169 refund, I have to agree NEVER to submit another test.. WHY? As many questionnaires as I completed, I practically did their job for them. Contacting an attorney about this crap!
2.0
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#1246790
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23andMe - Excellent!

I did 23andme a few years ago, very accurate! Just had my son's done..again very accurate. I highly recommend 23andme.
#1233965
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I was an early purchaser of this product and had a great experience. I wish I could say the same when I bought a kit for my father. After he sent in his kit, we received only an extremely vague report and a request for further money. The data is not accessible on the...
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1.2
#1229347
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Extremely disappointed in what seems to be incomplete results. Their examples seem to give a full picture of results, however, mine seem to be missing key information. The ancestry bar chart lists info dating back to 1700, while mine stops at 1820 (3 generations)....
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#1228301
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23andMe - My experience

My and my husband's experiences have bee great - no complaints!
#1227249
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