23andMe - DO NOT USE THIS COMPANY !!!!
Ordered the kit in 7\2018, one month later still no results nor response. I decided to call their support 800# listed on their website.
Well that was a waste of time.... the rep could not locate my kit and didn't deviate from a script he obviously was reading and continuously repeating. He suggested he send me another kit...lol! I said NO your company is clearly unorganized and will no doubt lose that one too.
I requested a refund and he did not know if he could do that !! "UNREAL", How can you put people on a "SUPPORT" line when they don't know what or how to support your customer base?
This is the most unorganized, unprofessional and unreliable service I have dealt with.
Don't waste your time.....go somewhere else.
Reason of review: Order processing issue.
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