
Unclaimed
23andMe Reviews
3.8K
CLAIMED LOSSES
94
TOTAL REVIEWS
14.5K
PAGE VIEWS
3
ISSUES RESOLVED
23andMe Reviews
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Verified Reviewer New ReviewerWhat's my tracking number
I can't see if where it's sent to please help me find my tracking number and when I click on my tracking package it it gives me nothing
ID
Very poor company dont honor there referal program at all very bad service
Trouble from beginning with them long time to get results and then didn't honor referrals excuses after excuses no customer service at all use another companyno
ID
Location
Sylva, North Carolina
Wrong results
I am adopted. I was given a brief break down of my nationality when I was little. I just used 23and me and the results they shoes me are completely the opposite of what I was told and also opposite of my appearance. When I contacted 23and me instead of acknowledging my concern they blew me off and gave me some *** excuse that made absolutely no sense at all. I have a pretty common name so a mistake and switching of the wrong results is possible. Admit when you make a mistake and fix it. I will never recommend this company to anyone.
User's recommendation: Don’t ever use this company.
ID
Follow up on missing kit
I never received email for replacement kit. Had to call back twice. Both representatives never sent me the email they stated.
ID
Location
Chicopee, Massachusetts